Microsoft 365 Copilot & AI enablement

I get teams actually using Copilot — not just licensed for it.

I turn Microsoft 365 Copilot licences into working habits, through role-based training built on your teams' real day-to-day tasks.

Based in Teesside · Supporting organisations across the UK

6+ years in technical education · 400+ adult learners supported · Enterprise, apprenticeship and bootcamp delivery

I specialise in making AI practical, accessible and useful. My strength is translating technical tools into working habits for people who don't think in technology. Making complex subjects land with non-technical audiences is the work I've done for years.

What I do

Three engagement types. Each one starts from a failure I've watched happen.

Microsoft 365 Copilot

“Everyone’s licensed. Almost nobody uses it past week two.”

Role-based sessions built on the work your team actually does — their documents, their inbox, their reporting — so Copilot attaches to real tasks instead of a demo file. Covers Word, Outlook, Excel, Teams and Copilot Chat, plus the data privacy and governance questions that quietly stall rollouts.

AI literacy & responsible AI

“Half the team won’t touch it. The other half trusts it far too much.”

Those are the same problem: nobody showed them where it breaks. Staff leave able to judge when output can be relied on and when it needs checking — across Copilot, ChatGPT, Claude and Gemini, so the skill outlives whichever tool you buy.

Curriculum & learning design

“The training landed. Then the trainer left.”

AI-readiness programmes your own people can deliver: schemes of work, assessment alignment, train-the-trainer handover — built to a teaching standard rather than a slide deck. Designed to keep working once I'm gone.

Why me

I'm Jack Murrell — an AI trainer and technical instructor, and founder of Blaze Games Ltd. My background is teaching, not tech sales.

That matters more than it sounds. Most Copilot adoption failures are training failures, not tool failures: licences get bought, an awareness webinar gets run, and usage flatlines because nobody connected the tool to the actual job.

So I plan sessions like lessons — clear outcomes, realistic pacing, practice built in — and build curriculum to be delivered and assessed, not just read.

That comes from doing it at volume: coaching Microsoft 365 Copilot and generative AI adoption with staff inside enterprise organisations, and before that leading technical training delivery across apprenticeship and bootcamp programmes — cohorts of 40+ learners, and AI apprenticeship curricula built from the architecture up.

Current practice Live
Currently coaching Microsoft 365 Copilot and generative AI adoption with staff inside enterprise organisations.
Microsoft Certified: AI Business Professional
AB-730 — Microsoft’s certification for applying AI and Copilot in a business context.
PGCE
Postgraduate Certificate in Education, University of Hull/SCITT — full teaching qualification.
Unreal Authorized Instructor — Gold
Epic Games’ top instructor tier, held since 2024, for delivery of technical training.
Microsoft Certified Trainer in progress
On track to complete MCT accreditation in December 2026.
AET & CAVA in progress
Level 3 Award in Education and Training, and Certificate in Assessing Vocational Achievement — City & Guilds.

Certifications

Microsoft Certified: AI Business Professional (AB-730) badge
AI Business Professional Microsoft Certified · AB-730 Verified ↗
Microsoft Certified Trainer Microsoft · MCT On track — Dec 2026
Award in Education & Training City & Guilds · Level 3 In progress
Assessing Vocational Achievement City & Guilds · Level 3 In progress

Also holds Teaching AI Fluency and AI Fluency for Educators (Anthropic) · Google AI Essentials · Designated Safeguarding Lead, Level 3

Discuss an engagement

Available for selected freelance and consultancy engagements — remote UK-wide and on-site by arrangement. Tell me what you're working on and I'll reply personally.

Or find me on LinkedIn  ·  jack@blazeai.uk