Microsoft 365 Copilot & AI enablement

I get teams actually using Copilot — not just licensed for it.

I turn Microsoft 365 Copilot licences into working habits, through role-based training built on your teams' real day-to-day tasks.

Based in Teesside · Supporting organisations across the UK

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6+ years in technical education · 400+ adult learners supported · Enterprise, apprenticeship and bootcamp delivery

I specialise in making AI practical, accessible and useful. My strength is translating technical tools into working habits for people who don't think in technology. Making complex subjects land with non-technical audiences is the work I've done for years.

Services

What I do

Three engagement types, built around what organisations rolling out AI actually need.

Microsoft 365 Copilot

Start with the business problem, not the tool.

Work-based projects that identify a real business problem, select the right use case, engage the stakeholders and measure the impact. One example: client-review workflows saving 15–30 minutes per task, across 5–10 reviews a week.

AI confidence & responsible use

It is simpler than people expect.

People are often apprehensive — about the news, the technology, or the cost. In practice it is far simpler than they expect. Sessions build that confidence alongside the habits that keep it safe: data privacy, security, output verification and human oversight.

Curriculum & learning design

Designed to a teaching standard, not a slide deck.

Built the way I co-developed AI apprenticeship programmes: curriculum architecture, delivery sequencing, learning outcomes and assessment alignment — turning AI concepts into accessible, project-based learning for adults.

Free assessment

What can your people actually do, unsupported?

A short competence assessment rather than a quiz. It rates each skill against what someone can do alone, checks that against how confident they feel — the two often disagree — and returns learning outcomes plus a draft session plan. Results are shown immediately, and no email is needed to see them.

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Evidence

Measurable AI outcomes

Results from coaching individuals through Copilot adoption on their own work. Roles are described rather than named, as the organisations are covered by confidentiality.

15–30 min

saved per task

Senior Account Manager

Coached Copilot workflows for client follow-ups, business-review decks and contract analysis, and several hours back across weekly client reviews.

Less admin

faster preparation and decisions

Sales Director

Created workflows for meeting agendas, regulatory summaries, client emails and feedback analysis.

50+

active commercial relationships

Senior Business Development & Partnerships Lead

Supported AI workflows for proposals, market research, meeting capture and prioritisation, reducing administration across the portfolio.

Several hours

saved per monthly reporting cycle

Business Development Manager

Coached Copilot use for client communications, performance analysis and executive reporting.

45 min

from concept to a working proof-of-concept landing page

Founder AI workshop

Designed and delivered an applied-AI workshop using structured prompts to take founders from initial idea to something running in the browser.

“I had no idea it was so simple to create a website.” Workshop participant

Background

Why me

Jack Murrell

I'm Jack Murrell — an AI trainer and technical instructor, and founder of Blaze Games Ltd. My background is teaching, not tech sales.

Microsoft Certified Trainer specialising in AI enablement, Microsoft Copilot and practical organisational AI adoption.

That matters more than it sounds. Most Copilot adoption failures are training failures, not tool failures: licences get bought, an awareness webinar gets run, and usage flatlines because nobody connected the tool to the actual job.

So I plan sessions like lessons — clear outcomes, realistic pacing, practice built in — and build curriculum to be delivered and assessed, not just read.

That comes from doing it at volume: coaching Microsoft 365 Copilot and generative AI adoption with staff inside enterprise organisations, and before that leading technical training delivery across apprenticeship and bootcamp programmes — cohorts of 40+ learners, and AI apprenticeship curricula built from the architecture up.

Certifications

Microsoft Certified: AI Business Professional (AB-730) badge
AI Business Professional Microsoft Certified · AB-730 Verified ↗
Microsoft Certified Trainer Microsoft · MCT Held
Postgraduate Certificate in Education University of Hull/SCITT Held
Teaching the AI Fluency Framework Anthropic · one of four Claude certificates held Verified ↗
Designated Safeguarding Lead City & Guilds · Level 3 Held
Award in Education & Training City & Guilds · Level 3 In progress
Assessing Vocational Achievement City & Guilds · Level 3 In progress
Unreal Authorized Instructor — Gold Since 2024 Held

Contact

Discuss an engagement

Tell me what you're working on and I'll reply personally.

Ask about training

Or find me on LinkedIn